Well, technically Dave Winer started a few hours after they launched, but Jake McKee, who runs the "Community Guy" blog, has an incisive run-down on his experience trying to get his podcast listed in Apple's directory:

"Community work is simple - just treat your community like you'd want to be treated. I can't imagine a developer or project manager inside of Apple who worked on iTunes 4.9 who would want to be treated the way they're treating the community."

I'm actually going to defend Apple here.  I suspect they've just been inundated with requests and it takes time to hire on new staff to review and approve items into the system. We can all learn for experiences like this- a status blog and community developer forums could be a simple way to help address.