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# Saturday, July 19, 2008

IMG_0001According to a study done by Vodaphone, less than 1 out of 4 people carry information on who to contact in case of emergency or serious accident. A movement over the past four years encouraging users to create an emergency contact entry in your phone under "ICE" has also been working its way around the world. But what happens when that information is locked in a password-protected phone or mobile device?

Is it time for mobile OS makers to offer an ICE contact feature that's accessible, even if you don't have the device's password? 

ICE Background
The ICE concept started in 2005 by British paramedic Bob Brotchie:

"I was reflecting on some difficult calls I've attended, where people were unable to speak to me through injury or illness and we were unable to find out who they were. I discovered that many people, obviously, carry mobile phones and we were using them to discover who they were. It occurred to me that if we had a uniform approach to searching inside a mobile phone for an emergency contact then that would make it easier for everyone." (BBC Radio 4 Today)

Sadly, it was only after the London Bombings that the concept really took off worldwide. ICE is a great idea and the ITU Standards Body has also gotten behind the concept, outlining a language-independent format for storing next of kin information and applications are available for both iPhone and Windows Mobile for ICE details. The problem is that it doesn't go far enough with today's phones.

"Sir, please wake up.  What is the password on your phone?!"
Not likely to be the first thing you want to hear after an accident.  Concerns surrounding privacy, theft, and overall security of personal information have created a social and organizational culture that places a premium on secure access to the device.  As cell phones increasingly become mobile information worker devices, corporate policies are "pushed" down to the phones, requiring a passcode to gain access to corporate email servers in order to protect the organization in case of device theft.  This is a great feature, as is "remote wipe" with Exchange servers where the remote device can be erased in case of theft, but the phones features as an emergency device haven't kept up with the times.  E911 requires that mobile phones be able to make emergency calls in the US.  But as far as I know, no requirements exist for making emergency contact, doctor, or allergy information accessible.

Is it time for ICE to become a Standard on Mobile phones?
The concept is simple - have a feature in the mobile OS that allows you to select an ICE contact and a standard way for emergency personnel to 

So the questions I'm putting out there are:

  • Does this feature actually exist on any smartphone platform?  and
  • Should it be standardized and mandated by the Government, similar to 911 calling on locked phones?

Pushing the Envelope - Phone of the Future
It's a slow Saturday so I'm going to riff here a bit. In the future, one could imagine that phones will start to implement features that work together to protect their owner in case of injury. In recent months, there have been stories that social messaging tools such as Twitter and Facebook broke news of the devastating earthquake in China, beating out traditional outlets.  Imagine if your phone could similarly report an incapacitating injury? For example, accelerometers like those in car airbag systems that can detect the massive G-forces associated with catastrophic car crashes could combine with location based services to notify emergency personnel.  Laptop hard drives have for years had accelerometers to lock the HDD heads in case of an accidental drop.  Of course, there would have to be sufficient safeguards against the occasional dropped phone (e.g. Phone telling the owner "I'm okay, are you?").   If the user doesn't respond in a given time, emergency personnel are notified with last known coordinates taken from the GPS. 

In major disaster events such as earthquakes or building collapses, emergency reports from multiple phones could combine to notify emergency personnel of major life-threatening events in near-realtime, pinpointing the location and potential severity. In additional to dialing 911, a "Panic Button" on the phone could notify 911 of your location and secondary information if you can provide about the type of emergency.  And 911 would have the ability to enable an audible "chirp" beacon on your phone, similar to what Firemen and emergency personnel wear today in case of building collapse or low visibility.

These are just a few ideas.  Just imagine what we can (and will do) as location based services move from being trivial people movers and notifiers to people savers.  Isn't it time we start in that direction with benefits?  Today you can get a discount on auto premiums if you have a car alarm.  How about a discount for an E911++ enabled phone on my life insurance? :)

posted on Saturday, July 19, 2008 10:17:33 AM (Pacific Standard Time, UTC-08:00)  #    Comments [3] Trackback
# Thursday, July 17, 2008

YouTube on TiVo

Courtesy of Dave Zatz, TiVo is indeed pushing out support for H.264 for TiVo Series3 and TiVo HD owners (requires hardware support, sorry Series 2 owners).  New service features include accessing YouTube, and CinemaNow will reportedly be available soon as well as the 2.4 update enables.

No official reports if this update will allow you to stream H.264 content from your home network though it would be a wise thing for TiVo to enable for enthusiasts.

In other news, Amazon.com is (re)launching their online store for movies and television called "Amazon Video on Demand" according to this NY Times article.  This is a smart branding move on their part - most consumers (and industry types) understand the concept of VOD, and "Unbox" requires more explanation.  Amazon's service will offer streaming and while it wasn't in the announcement, I'd expect this new update to work its way into the TiVo shortly where Amazon Unbox already exists.  It's been confirmed to be available via Sony Bravia Internet Video Link but at $300, I'm skeptical this will have mass-market appeal.

posted on Thursday, July 17, 2008 9:18:48 AM (Pacific Standard Time, UTC-08:00)  #    Comments [0] Trackback
# Wednesday, July 16, 2008

imageLooks like Yahoo! Movies just posted the trailer for "Terminator Salvation", the prequel starring Christian Bale coming out next summer.  Finally, the Terminator franchise is going to do more than dance around the apocalyptic future, rather send Christian in to de-fibrillate it much like he's done with imageBatman.  Star Trek and Terminator prequels?  Summer 2009 can't get here fast enough.

Check out the trailers here:

posted on Wednesday, July 16, 2008 3:58:15 PM (Pacific Standard Time, UTC-08:00)  #    Comments [0] Trackback
# Tuesday, July 15, 2008

Lots of reports of issues with battery life on the 3G in the Meme the past few days.  Adding insult to injury comes confirmation that most 3rd party adapters can't charge the power-hungry thing. I got bit by this yesterday for the first time when I plugged my iPhone 3G into my VAISTech SoundLinQ adapter in my Toyota Prius.  As soon as I did, I got a wacky message on the device that it would not charge.

Firmware problem?  Not likely. Reports are trickling in that the original iPhone charged via Firewire pin-out while the new 3G only supports USB 2.0, breaking compatibility with many devices including Apple's on pricey and discontinued HiFi sound system. This is most disappointing given I depend on my daily commute to charge my phone up on days when I'm using the iPhone instead of my BlackJack II.  A visit to the VAISTech forums and subsequent iLounge extensive review notes:

Another difference Apple snuck into the iPhone 3G is the latest change to its ever-shifting definition of Dock Connector accessory compatibility. 
This time, Apple has quietly discontinued support for certain types of charging accessories, namely ones that used the FireWire standard rather than USB. Unlike the video accessory change, developers should have known that this one was coming for a long while, so you’re less likely to be affected if you’ve made a recent purchase.
Because of this change, in addition to old accessories such as Belkin’s Auto Kit and Bose’s original SoundDock—identified by one of Apple’s hand-selected reviewers as no longer capable of charging the iPhone 3G—you’ll find that more recent accessories such as XtremeMac’s RoadShow have also stopped working in any way. They’ll bring up a passive screen that says “Charging is not supported by this accessory,” then a new nag screen that says “This accessory is not made to work with iPhone - Charging is not supported.” For RoadShow, which only did two things—AV-out and charging—this change kills any last vestige of utility the old accessory might have had, requiring the purchase of at least a new charger.

So I can't listen to my iPhone via the integrated system and charge it at the same time and doing so at the office isn't really an option since I'm in meetings most of the day. WOW.  Adding insult, the in-car adapter cost more than the iPhone 3G!  Talk about forcing an upgrade cycle. 

Apparently others are having issues with this as well:

At that cost, I might as well sell my SoundLinq on eBay and use my Zune all the time in the car.  At least then I can sync and charge from my garage and get the benefit of a ZunePass Subscription for years of music at a cost still cheaper than buying a new in-car adapter.

Update: VAIS Technology rapidly responded to my email inquiry noting they will be offering compatible cables for SL2i in about two weeks.  VAIS will also have an adapter available in about a month for SLi and SL2Vi owners. No word yet on pricing.  Thanks Eugene!

posted on Tuesday, July 15, 2008 9:23:53 AM (Pacific Standard Time, UTC-08:00)  #    Comments [0] Trackback

image

A few weeks ago, I was asked if wanted an opportunity to review a new software app under embargo that is designed to solve one of the great remaining problems with any music library - fixing album art and metadata.  Over the years between WMP/Zune/iTunes conversions of my library, converting all of my tracks into 160kbps MP3, migrating between HDDs and just plain idiosyncracies with ID3 tags and where album art gets stored, my library has become a severe mess.  TuneUp promised to fix it and I have to say aside from a few minor nits, it does a commendable job and is now available for download in two versions: TuneUp and TuneUp Gold but more on that later.

Around the UI
TuneUp is a companion app to iTunes for Windows (Mac coming this Fall) - it rides shotgun, snapping to the right-hand side of iTunes and listens into your library via iTunes' scripting engine. The UI offers four options - Clean, Cover Art, Now Playing, and Concerts.  The first two options - Clean and Cover Art are the meat of the app.  The second two options- Now Playing and Concerts are similar to other solutions offer links to YouTube, Stubhub, Amazon, Google, and eBay searches for artist information and concert listings in your area (via Ticketmaster/Stubhub).  But what sets TuneUp apart is the cleaning feature. My library started off with about 40% accurate information (horrible!) and by running through TuneUp's algorithm, was able to successfully match the majority of my songs. 

image 

imageimageimageimage

Taking it for a Spin
After backing up my music library, I did a series of ad-hoc tests to determine the accuracy of the service. TuneUp representatives tell me it works by applying a heuristic evaluating ID3 tags, filename, and even samples the audio of the song to create a fingerprint of the content. From there, it's matched against Gracenote's massive library of songs.   Gracenote is now a subsidiary of Sony and they've been making great strides in accuracy since their grass-roots efforts as user-supported CDDB so many years ago.

TuneUp correctly found a large # of U2 songs in my library that had missing album art or inaccurate media information, mostly a mix-match of Genre information.  Results are listed in one of three categories - Matches, Likely Matches, and Processing.  All display by album and can drill down to You can then choose to save each track. 

Not Perfect, But Closing in on the Target
Most of my issues with TuneUp are easily solvable.  First the UI has layout issues with the progress bar often colliding with text.  Here is a good example:

image

Another issue is accuracy on Live Sets or rare tracks.  The library does a good enough job of identifying the songs, but normally matches them to studio recordings.  As of right now, I wouldn't recommend TuneUp for eclectic music libraries. 

Also, I've noticed the Genre naming is quite a bit different across the industry - U2 suddenly went from a mix of Pop and Rock to Adult Alternative.  I don't know if that's a bad thing though I'm not sure Bono would agree.  Sheryl Crow's "Good is Good" genre became, "Singer-Songwriter".  Huh?! I actually started using it as an indicator for when content had been cleaned in my library.

Then there's the pricing.  The app appears to be ad-supported, with an American Apparel banner ad at the bottom of the screen.

imagePricing and Advertisements
TuneUp is free to evaluate with over 500 song clean-ups and 50 album covers.  This is  a commendable # for testing and the price of $11.95 for an unlimited version is reasonable.  What I don't see noted here however is whether the Gold version removes the advertisements at the bottom.  I'd like to see more details about how TuneUp intends to use this space and exactly what information is shared with advertisers. Right now this appears to be limited to American Apparel - I don't see much of a fit between the ad and the content though, it would be less annoying if they did some frequency capping and targeted the ads to my interests.  I suspect this is to come in a later release.

Features I'd like to see
TuneUp isn't perfect- but it's pretty darn close.  Here are a few features I'd like to see included:

  • View ID3 Tags and Fix.  iTunes will offer, but I can only see all of TuneUps changes after they're applied.
  • Duplicate finder.  Yes, iTunes has a similar feature but is largely dependent on you as the user to go through and find
  • Lyrics finder. Gracenote offers the service, would be good to see here.
  • Offer to Remove Missing Songs from iTunes. WMP and Zune talk directly to the file system and know when files are removed.  iTunes tries to play and then gives you the dreaded "bang".  Nuke em all as an option.
  • Zune/WMP Media Bridge.  Ensure media info is correctly set in the places Zune & WMP look, and offer a sync option for playlists, playcount, and ratings.  (Check out MusicBridge as a good proxy)
  • Genre Mapper. Ability to rename a Gracenote genre (e.g. Adult Alternative) to Pop or whatever you wish.  It's a highly contentious and subjective topic.
  • Faster indexing and better notification. TuneUp normally works well with ~50 tracks loaded but I decided to try and break it load in over 1000 tracks at a time.  It actually held up remarkably well but the UI updates started getting slow and I wasn't sure if it died or not.  A countdown time or est. time remaining option would be a big help.

Summary
TuneUp solves a major problem of most music enthusiasts, though if you're fastidious about your ID3 tagging, have invested hours in genre matching and the like, you may find continuing to manually update to be right for you.  Also, if you wear a tin foil hat and are concerned about personally identifiable information such as track names, playcounts and personal ratings being uploaded to TuneUp, you may want to scrub through the privacy statement. TuneUp assures us this is used for improvements to the service and personalization features such as concert listings (e.g. they won't give you a suggested concert for a one-star rated artist you hate).  For the mainstream music lover, TuneUp is a worthy addition to your toolkit, even in this first release with one caveat- back up your library before you try.  It's not perfect, but it's major improvement over in-app solutions.  Be sure to tell us how your experiences are going in the comments below.

posted on Tuesday, July 15, 2008 7:26:03 AM (Pacific Standard Time, UTC-08:00)  #    Comments [1] Trackback
# Monday, July 14, 2008

Here's a roundup of announcements today.  I was off playing with the family on Bainbridge Island otherwise I would have posted earlier.

  • Xbox 360 is getting a totally new Dashboard (Engadget) complete with Avatars. This is one of the many cool things being cooked up but haven't been announced/released yet.  The funny thing is a few months ago, having James Cameron on stage at the Advance conference talking about his upcoming movie project, "Avatar" caused a few heart palpitations in
  • Xbox Live gold members to get NetFlix on-demand, complete with shared viewing experience with your friends.  Now if only you could record your own RiffTrax ala MST3K.  There's an idea Lance!
  • Xbox Live Party System.  Friends stick with you- watch a movie together, share a slideshow, go from game to game etc.   Finally- make it a game night with your buddies!
  • Improvements to how Xbox 360 works overall.  Improvements include running games from HDD - no more whirring during games, 16:10 output via VGA or HDMI for those of us connected to 16:10 displays (vs. 16:9) and you'll be able to make Xbox 360 purchases over the Web.
  • Mark Whitten details it all in an email that went around our group like wildfire later today. 

More details and video at www.gamerscoreblog.com and www.majornelson.com.  There's even more goodness waiting in the wings which I can't talk about.  But for now, off to go play with new package that just arrived under embargo. More on that later ;)

posted on Monday, July 14, 2008 7:07:19 PM (Pacific Standard Time, UTC-08:00)  #    Comments [0] Trackback
# Friday, July 11, 2008

Generated Image

 

Unfortunately it's in closed beta.  Ping me here for an invite.

Update:  Sorry all, this was a bad joke on my part but I think underscores ludicrous names that are popping up.  I used the Web 2.0 logo maker and ran a Mary Poppins reference through it, all Web 2.0 style.

posted on Friday, July 11, 2008 10:50:50 PM (Pacific Standard Time, UTC-08:00)  #    Comments [2] Trackback

imageI've been trying to use MobileMe for the better part of two days and had intermittent success with half-loaded apps, pinwheels to infinity, and missing apps.  Apparently there's now an explanation on www.mac.com (right).

Tough day for some friends in Cupertino today but I'm sure everything will be worked out by next week. I'm just hoping my tongue in cheek joke wasn't too close to the mark.

posted on Friday, July 11, 2008 4:54:21 PM (Pacific Standard Time, UTC-08:00)  #    Comments [0] Trackback

imageGizmodo has detailed the official AT&T response to what is happening right now with what's being called, "The iPocalypse".  Basically it appears the hordes are trying to update iTunes and iPhone 1.x devices to the 2.0 firmware which requires re-authentication at the same time all AT&T stores are trying to do the same.   Friends in NYC reported 1.5-2hrs to activate in AT&T stores per person before they scrapped plans for in-store activation and are sending users home with promises you'll be able to activate at home.  But unfortunately, the dialog box at right is what all of we purchasers worldwide are being greeted with instead.

To add insult to injury, if you're upgrading an existing line to the new iPhone, your old SIM card is deactivated before you leave the store.  Normally this whole thing would just be a minor nuisance but now I'm without a functioning mobile phone with no idea when it will be back.  So I paid ~$300 plus giving AT&T a free day's worth of my monthly fees due to service outage.  If this keeps up, AT&T better credit my account for lack of available service. 

I'm really surprised there's been no official response from Apple after hours since this issue arose.  Perhaps they're hoping the Apple PR halo effect will enact a cone of silence and this too will be forgotten/ignored.  A couple of sarcastic comments about enterprise scalability are sure to be made, Apple will tout unprecedented demand and the populist press will note only a few minor issues

Chris, you were right to stay home.  Meh.

Update: Authorization servers appear to be working now.  Updating now.

Update2: Andru Edwards and the crew at GearLive detail their snafus with activation.  Looks like my issues were small in comparison.

posted on Friday, July 11, 2008 9:37:46 AM (Pacific Standard Time, UTC-08:00)  #    Comments [0] Trackback
# Thursday, July 10, 2008

image In what's sure to be the "Killer app" for iPhone's release, Apple's App store showcases a free download from Apple titled, "Remote".  The marketing speak says:

Be a mobile DJ. With Remote, you can control music on you Computer or Apple TV from your iPod touch or iPhone.

Play, pause, skip, shuffle. See your songs, playlists, and album art, on your iPod touch or iPhone as if you were in front of your computer.

Remote works with your Wi-Fi network, so you control playback from anywhere in and around your home.

 

Features

- Control the music on iTunes or Apple TV

- See the album artwork on your Remote

- Search the whole iTunes library

- Control your AirTunes speakers

 

Looks like there may be a function for multi-zone music playback with this feature- something I'll have to investigate.  More screens below:

imageimageimageimage

 

 

 

 

 

 

 

 

 

Update: I've successfully tested the app with both an Apple TV and a massive iTunes library and report that the performance is snappy overall. When the Apple TV was powered off, a notification appeared on the iPhone which was also a nice touch.  Apps like this have existed for years for Windows Mobile-based devices, and most recently percolating to a solution for Windows Sideshow so that's now what's new- what's new is that this is the first time Apple has intimated the iPhone as a control device vs. consumption of media.

As for the Sonos comparison, it's readily apparent that Remote (and iTunes in general) is missing a critical feature IMO - synchronized audio playback.  Sonos' wireless mesh network delivers sync'd playback so flawlessly that I'm hard pressed to think of another CE-device in my stable that has worked so well.  This is a key feature for multi-room audio as we regularly fill the house and yard with music when cleaning, entertaining, celebrating the holidays.  I will say the iPhone fits in my pocket a sight better than the Sonos controller - a complete comparison to come in the future.

posted on Thursday, July 10, 2008 3:58:00 AM (Pacific Standard Time, UTC-08:00)  #    Comments [2] Trackback

Capture Lots of first takes coming out on the Apple App Store that just went live. Overall it appears cleanly laid out with sections for, "New", "What's Hot", "Staff Favorites", and two top ten lists, "Top Apps" and "Top Free Apps".  I'm pleased to see the latter, though you will need to log into your account to download as they count all free apps as "Purchases" as well.  The devil will be in the details on whether Apple releases a stat in the weeks to come that they've had over N purchases from the store when most will likely be free.

Here are my three takeaways:

Apps want to be shared
In order for the app store to take off, they're going to need users to visit, and often.  Apps aren't like music - music is innately more viral a medium than, "Hey I just got this cool weather app". So the "Tell a Friend" feature while basic today, I would expect to start expanding out.  Who knows, perhaps legions of Facebook developers are working on a "Apps on my iPhone" app for Facebook profiles today...

I still can't run any of these apps (yet)
Perhaps the 2.0 software release is imminent, but I can't seem to find it yet.  So I'm happily downloading the software but can't do anything with it. Sure to remedied soon, but goes against the traditional Apple grain of release it all at once.

Apple thinks my four-year old is old enough for an iPhone, shuns ESRB
The Entertainment Software Rating Board (ESRB) is a standardized rating system for determining the age-appropriateness of video games.  Virtually everyone in the industry is a member and supports ESRB but it appears Apple's app store is opting for a 4+, 9+, 12+, 17+ age rating system which also hints that Apple thinks your iPhone/iPod Touch is age-appropriate for a preschooler.  Suuuure.

posted on Thursday, July 10, 2008 3:46:29 AM (Pacific Standard Time, UTC-08:00)  #    Comments [0] Trackback

Capture Courtesy of Lifehacker, iTunes 7.7 may not show up via "Check for Updates" yet, but it is available on the interwebs for those of us who aren't sleeping. 

Download here and read up on Lifehacker here.  One thing to note- the "Applications" option for the left-hand sidebar appears to be disabled by default.  To enable, go into Edit, Preferences. 

It also looks like the rumors of the iPhone remote control feature are true - stay tuned for more details.  I suspect Sonos could have a run for their money here if Apple decides to do multi-zone playback.

Update: iTunes non-ceremoniously crashed on me after five minutes of non-use in the background.  No explanation on why but it was syncing my Apple TV and iPhone in the background.

Update2: It looks like the Apple App store is up and running.  Once you've enabled Applications, select it and choose, "Get more Applications" at the bottom of the screen. I've included a screenshot here.  No iPhone software update yet though...

posted on Thursday, July 10, 2008 3:04:55 AM (Pacific Standard Time, UTC-08:00)  #    Comments [0] Trackback
# Wednesday, July 09, 2008

Something about these logo/boxshots looks awfully familiar...

 

windows_me 

"Better Living in the Digital World" Hmm

posted on Wednesday, July 09, 2008 3:09:41 PM (Pacific Standard Time, UTC-08:00)  #    Comments [0] Trackback
# Tuesday, July 08, 2008

As Media Center enthusiasts know, www.thegreenbutton.com is a fantastic resource for all things Media Center.  The good news is that the ads are gone.
I'm going to ping the team and get some details but this is fantastic news as we've always been super-supportive of the site and the contributions of the founders, moderators, developers, and community members over the years.  Perhaps it's time for me to re-up my account during vacation and pop into the site.

posted on Tuesday, July 08, 2008 4:03:19 PM (Pacific Standard Time, UTC-08:00)  #    Comments [1] Trackback

Drobo Those who know this site also know I'm a fan of the Data Robotics Drobo.  I've caught some heat from product managers for other comparable products because I just don't think they match the capabilities of this little device.  One area I've been disappointed about however is performance.  The Drobo docks massive amounts of storage in a small, rock-solid little unit but it's S L O W when doing large transfers.  That's why I'm keen on today's announcement of the new Drobo 2.0 with a faster processor, faster USB 2.0 and new Firewire 800 performance options.  I recently moved my home Media Center into a single desktop system with a Quad-core and it's been working without a hiccup using my Drobo as the primary storage for all media except for two things:  1) Hard Drive spinup lag when the drives haven't been used in a while, and 2) that pesky data transfer performance.  I have two  HDTV (OCUR) tuners connected via USB as well as sundry peripherals and haven't seen any perf issues fortunately, though I would

I'm eager to try out the new Drobo 2.0 and may pick one up - but if I have to transfer over all of my existing nearly 2GB of Drobo 1.0 content to the Drobo 2.0 via the original's sluggish USB, that may be a deal-breaker.  I'm hoping I can swap the drives out and the new 2.0 device will pick up where the 1.0 left off.  I have email into the folks at Data Robotics to learn more on that topic and a few other - will report back here.  Thomas Hawk also has an excellent review here.

posted on Tuesday, July 08, 2008 11:50:24 AM (Pacific Standard Time, UTC-08:00)  #    Comments [1] Trackback
# Friday, May 23, 2008

Earlier this week at Microsoft’s Advance08 conference, Robbie Bach and Mark Kroese presented some examples of how the company is putting the fun in ad-funded experiences on three screens – TV, PC, and Mobile devices, with content examples including Gaming , Video, Music, and Mobile scenarios.  I wanted to provide a few additional thoughts about what was shown to the audience of advertisers but with a consumer perspective.  It’s our job to make sure there is a clear value for the consumer, often in the form of “free stuff” in exchange for a sponsorship message that’s lightweight (read, doesn’t piss off the consumer) while meeting the goals of the brand advertiser who is footing the bill.  Here are a few examples:

clip_image001 Gaming – Among the 12M+ Xbox 360 owners, nearly 10M have Xbox Live accounts, connecting to the community to participate in multiplayer games and community activities such as tournaments.  One of the most popular features on Xbox Live are the free downloads – for example, a recent Nissan/Forza 2 Motorsport promotion involved a free downloadable car pack for in-game play, and an online tournament where the winner won an actual Nissan car. 

The Result: Over 350,000 downloads of the free car pack, and over 6.7 million game sessions played during the tournament.

Video -  Movies are universally appealing, and Xbox Live Video Marketplace is no different.  McDonald’s recently completed their “Burgercon” promotion on Xbox Live by offering a free movie download to all Xbox Live users, in this case “Austin Powers”.

The Result: The movie became the most popular movie ever downloaded on Xbox Live.

clip_image002

Music  & Mobile – Like Movies, Music is also universally appealing and a largely social type of experience.  Zune Social is an online community where Zune owners can opt-in to share their music interests and listens with friends.  In the past four months, nearly 2 million Zune owners have chosen to participate the new Zune Social.  One concept we’re piloting this summer is the ability to connect with artists and music events as “friends” on the Social.  The goal is to take what’s been so successful on Xbox with gaming and video, and extend that value exchange to music enthusiasts on Zune Social.  The experience is a microsite on Zune Social, offering free music and video downloads, sponsored by brands such as Doritos in the example shown and connected to music downloads from the CMJ Music Festival. 

Rule #1 is, “Put music in their ears and a smile on their face,” so we’re going to be very careful in how sponsorship messages are presented.  In the example shown this week, it’s just a background wallpaper with attribution to Doritos – no in-song ads as some have speculated.  As a Zune Social member, I'd 4Y6H4970have to opt-in to download this Zune Card, and even then, it would be presented separate from my music library.  Brand sponsorship might be displayed in album art or wallpaper on the downloaded playlist that includes a small brand logo such as the image of the Zune 80 from the demo at the right.  We've had no discussions about putting ads into song tracks or the like- that would go against rule #1!  But like game and movies downloads, someone has to pay to offer the free and legitimate download. We’re finding just like at music concerts, there are plenty of brands interested in sponsorship opportunities, in this case offering free downloads in exchange for creating a positive connection with music lovers. 

As mentioned, this is a pilot launching this summer, will always be opt-in and the team will be actively soliciting your feedback.  Just like on Xbox, the goal is to put the “fun” in ad-funded downloads with Zune.  Trust is earned and there are plenty who will assume the worst- that's part of the fun (and the challenge) of my new job.

posted on Friday, May 23, 2008 6:39:50 AM (Pacific Standard Time, UTC-08:00)  #    Comments [5] Trackback
# Tuesday, May 20, 2008

A Microsoft VP once told me, "In the world of business, there are Pioneers and there are Settlers.  Microsoft needs both."  I've always gravitated toward the startup opportunities within Microsoft.  A few years ago, I was given the opportunity to help take a fledgling technology called, "WPF/E", name it, brand it, and launch it as "Silverlight", with my team.  The response has been phenomenal, with over 1M downloads/day and a developed balance of features for RIA-focused and Media-focused features. 

A number of months ago, I learned of a new opportunity that what right in my wheelhouse of consumer-focused digital media as a steward of user experiences in the Entertainment and Devices Division as Director of Product Planning for Ad-funded Experiences.  Looking back on the most personally rewarding times of my career so far, I've most enjoyed building teams that focus on the user experience, and deliver "free stuff" for consumers. One could argue my first attempt there was developing the original XP Digital Media Fun Pack and Powertoys, many of which included a small sponsorship message.  Following the acquisitions of aQuantive, ScreenTonic, and Massive Inc., it became clear to me where opportunity intersects with my personal interests.  Put another way, working on the Silverlight platform and seeing so many cool apps developed helped me to realize I missed having a hand in building consumer products myself.  It/s hard to leave the amazing leadership of Scott Guthrie, Soma and so many friends, but I'm not going far.

So what does the job involve?   It starts with working with many of the teams in Entertainment & Devices - Zune, Mobile, Xbox, and more to identify market opportunities where the consumer wins and brand advertisers get impressions.  This is a new area and we're going to step lightly and take feedback as we did with over 10M enthusiasts on Xbox Live who regularly download free add-ons for their games - Map packs, cars, tracks, and even feature-length movies sponsored by brand-name companies like McDonald's, Frito-Lay, Nissan, Ford, Nike, and many others.  The question is can we do the same thing for more media types and devices.  In a nutshell, that's my job - to put the fun in ad-funded entertainment experiences.

And I'm hiring. More on that later :)

posted on Tuesday, May 20, 2008 6:08:23 AM (Pacific Standard Time, UTC-08:00)  #    Comments [7] Trackback
# Thursday, March 06, 2008

Ryan Stewart and Long Zheng summed it up nicely.  This kind of banter and candor is why I work at Microsoft.  A CEO who will go, "Monkey Boy" just to please his customers.  Guy had some really nice things to say about the new Microsoft culture which was great to hear.  I'll post the keynote here when available.

posted on Thursday, March 06, 2008 8:50:42 PM (Pacific Standard Time, UTC-08:00)  #    Comments [0] Trackback
# Friday, February 29, 2008

Sorry it's been so long since I've posted.  A lot going on as of late so here's a quick rundown on activities and topics I'm going to write about during flights:

  • Mix Update. The teams have been working incredibly heard in preparation for the MIX conference next week.  I've seen a sneak preview of some of the demos and think attendees won't be disappointed. 
  • Silverlight 2 coming. ScottGu (now a newly minted VP!) provides a glimpse into Silverlight 2 on his blog.  If you can't be at MIX this year, don't fret- the videos will be posted on the Web shortly after the events thanks to Jeff Sandquist and team.
  • HD-DVD is dead.  You can start buying Blu-Ray discs now or just go the digital route- my preferred method of delivery
  • Apple TV Take 2.  Will I cancel my NetFlix and Comcast subscriptions?  Thoughts over the weekend and I'll explain how you can score one for $99.
  • uStream as NannyCam.  Take an old IR-shot Sony DV camcorder, firewire and UStream my wife is addicted to her new Nannycam as a baby monitor.  I also hacked together a Vista Sidebar gadget for her which I may post. Now if only it was available in Silverlight...
  • Dell XPS m1330. - my new and best laptop ever, despite the crapware
  • New Silverlight site launches - Congrats to the team!
  • MyNetflix Plugin for Media Center - Another reason why I need to put a full PC in the living room?
  • Playing with CubeDesktop and loving it.  A must for any power user (thanks Chris)
posted on Friday, February 29, 2008 7:27:15 AM (Pacific Standard Time, UTC-08:00)  #    Comments [1] Trackback
# Thursday, January 24, 2008

Having reported here my frustration with AT&T and Samsung's silence, it would appear Sammy just released the Windows Mobile 6 update for owners of the Samsung Blackjack mobile phone, months after the BlackJack II went on sale with WM6 pre-installed and nearly a year since its announce.  Note that you will need WinXP or lower OS to do the update.  What's interesting is that Samsung is not only making this available, but noting it is "highly recommended to be installed":

Where Do I Obtain Windows Mobile 6 For My SGH-i607 (BlackJack) And What Does The Update Do?
Samsung has released a software upgrade for the BlackJack, which is highly recommended to be installed. This update includes an upgrade to Windows Mobile 6.0 and numerous enhancements/corrections. The update may take up to 10 minutes to complete if the system is already set up.

Download and additional details: Windows Mobile 6 upgrade for Samsung BlackJack.

posted on Thursday, January 24, 2008 6:43:53 AM (Pacific Standard Time, UTC-08:00)  #    Comments [1] Trackback
# Thursday, January 10, 2008

It's rare I get this excited about a productivity tool but this is one heck of a great solution. It's causing quite a buzz among a group of us. Check out the Lifehacker coverage here.

Click the button below to sign up for the beta.

 Xobni outlook add-in for your inbox

posted on Thursday, January 10, 2008 11:16:19 AM (Pacific Standard Time, UTC-08:00)  #    Comments [1] Trackback